The household goods moving process is one of the most stressful aspects of moving. There are a lot of details and steps involved in ensuring your move goes smoothly and in a timely manner. One of the biggest issues people tend to have regarding the household goods move is the concept of a delivery spread. So what exactly is a delivery spread?
The delivery spread is the window of time, determined by the moving company and agreed upon by the customer, in which the delivery of household goods will occur. The spread is determined by a few different factors. The main two are:
• The size of your transferee’s load and
• The distance of the move
Long distance moves will have a wider delivery spread to allow for safe travel and possible weather delays. Similarly, small loads (1 bedroom apartments for example) will also have a wider delivery spread. In most cases, a moving truck carries multiple households at a time. The smaller the load, the more deliveries can fit on the truck.
In some cases, the last home to be loaded is the first to be delivered if all of the deliveries are in the same area (makes sense, right?). But don’t assume that to be the case. Most moving fleets have trucks with doors along the side in addition to the back which allows the mover to deliver based on route.
Additionally, many moves require pick-ups at multiple locations. For example, a family may have a pick-up at their origin home but an extra pick-up at a storage unit. This works the same way at destination. Some items may be dropped off at a new home while others go to a new storage unit. Delivery spreads allow for the multiple pick-ups and deliveries en route to your new location, maximizing the time spent by the moving company.
Lastly, and most importantly, drivers for a van line, by law, are not permitted to exceed 11 hours of driving per day for safety reasons. While this can add time to a delivery spread window, it promotes safety for both the driver and all others on the road.
It’s important to understand why you aren’t given a specific date and time for your household goods delivery. Multiple moves, distance, and travel restrictions and laws all play a part in developing the spread. A reputable moving company will work hard to ensure they arrive within the agreed upon window but keep in mind that sometimes delays happen that are out of a driver’s control (big storms, accidents on the road, etc.). Should a delay occur that will cause your delivery to happen after the agreed upon delivery dates, your movers will let you know how to file a delay claim for any inquired costs.
You can help your movers by having your items packed and ready to go on the date of pick-up, parking for the moving truck set and ready, elevators reserved, and home inventory complete and accurate.